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Shenzhen Flitome Technology Co., Ltd.
Contact:Mr. Alex Liu
P.+86 755 36872015
F.+86 40082 66163-78825
E-mail:Sales1@flitome.com
Address:Building-D Shenzhu new lndustrial Zone Shenkeng Liuyue Henggang Longgang Shenzhen
FAQ
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Shenzhen Flitome Technology Co., Ltd.

Q: I want to know exact the deliver time?
A: Hi, please inquiry us on the lead time before order, for the order quantity, diverse products need different leadtime, but sometimes the products we may have stock, this will delivery the same day after place order.

Q: I want to pay by paypal.
A: Sure, we accept paypal.

Q: To do my own design products nevertheless I donnot want to pay custom costs, how to proceed?
A: Hi, you are the first one ask for this special service, but there have solutions.
1.> if your quantity meet certain amount we will charge no custom costs.
2.> If you order quantity is small, you can pay the custom costs by installments, split the custom costs to your orders.

Q: How about your product packing?
A: Hi, we are factory, usually we offer standard package which is designed to protect the goods well during transportation and handling, to make sure you got the goods in nice appearance. But if you need special custom package for retail or promotion, please inform us in advance, we will offer you custom package costs.

Q: Could you tell me about your payment term?
A: We accept paypal, T/T, Western Union, Escrow, L/C, etc., 30% down payment, 70% before deliver.

Q: How about the solutions about the poor quality products?
A: In short, we will assume responsibility if the poor quality caused by us, we will refund 100% goods value,or accept returns. But if cause by other circumstances we will investigate the case carefully, solve it with the buyer.

Q: what currency do you accept?
A: We accept USD, Euro, Pounds, CNY
.
Q: How about your Working Hours?
A: We work from Monday to Friday 8:00a.m to 12:00p.m.and 2:00p.m. to 6:00p.m., except official holidays, but usually our sales working at night for the overseas customers.

Q:Do you accept on site products inspection?
A: Sure, we accept inspection on site, welcome to visit our factory before, during order.

Q: How to becone your Sole Agengy overseas?

A: We welcome Sole Agency abroad, but this ask for requirements, e.g. sales volume, product category, countries and regions, etc. please contact us for further details.

Q: What's the magnet benefits?
A: please refer to the link: http://www.flitome.com/newsshow.asp?showidd=519

Q: What's your shipping service?
A: We offer shipping by sea, express, air cargo, small goods usually by express (DHL, FedEx, UPS, TNT,etc.), small volume by air cargo and large order say over 5,000kg by sea, exact shipping costs please contact us to update you the latest shipping rate.

Q: What material do you have for RFID shield card sleeve?
A: Now we use metal conductive fabric ( main components are Ni+Cu+Ni), according to contigent purposes the contents are different, and exterior material we have real leather, PU, cotton cloth, canvas, etc. for choice, we also accept custom material.

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